You can return your products to us within 14 days. You do this via your personal account. Follow the five steps below.
1) Log in to your personal account and then go to "My service requests"
2) Click on 'Create a service request', select the relevant order and click on 'continue'
3) Enter the number of products you want to return and then click on 'continue'
4) Then select the reason for the return and select refund as a resolution
As soon as your request has been submitted, you will receive an e-mail from us with more information about the handling. Always print the return form and add it to the package you are going to send us.