Normally you receive your order confirmation within a few minutes after you have placed your order. Have you also checked your spam box?
If you still haven't received your order confirmation there is a chance that the email address have been entered incorrectly. To be able to find your order please send the following information to our customer service department, and we will try and find your order:
- Date of purchase
- Exact amount that was withdrawn from your account
- Phone number and address that was used for the order