You can submit a return request within 14 days of receipt of your order. This can easily be done via your personal account. The following guidelines apply when it comes to returning products:
- All products must be unused and undamaged.
- All products must be in the original packaging.
- All products must be stated on the return form, otherwise we will not be able to process your return request.
- All products must be returned safely to prevent damage in transit, along with all product stickers and user manual.
Please do not return products to us without having the correct return documents, as it will not be processed in our warehouse. Once your return request is completed you will receive an email with the belonging return documents.